Delete Your Account

Proposed privacy wording — subject to Simon's approval. Starting deletion gives you a 30-day cooling-off period. Your account continues to work during that time, and you can cancel deletion before the scheduled deletion date.

Delete an Emma (HomeInsight) account

In Emma, open Settings, then Account, then Delete account. Follow the confirmation steps to begin the 30-day cooling-off period.

Delete a Casey (TradeInsight) account

In Casey, open Settings, then Account, then Delete account. Follow the confirmation steps to begin the 30-day cooling-off period.

What happens after 30 days

Proposed privacy wording — subject to Simon's approval. On the scheduled date, we delete personal data associated with your account, including your name, phone number, email address, address or Eircode, photos, documents, chat messages, notes and contacts. Operational records that other people rely on, such as job histories, may be retained only in anonymised form. For example, a job record can show a former account holder without identifying them.

Download your data

Proposed privacy wording — subject to Simon's approval. You can request a downloadable export of your data before you delete your account, or at any time while your account is active.

Locked out of your account?

Email hello@homesorted.ie from the address connected to your account, or tell us the phone number on the account. We will help you request deletion.